General Information
Q: Where is West Coaster Motel located?
A: 1 Mary Street, Queenstown, Tasmania 7467 — just a short walk from the town centre.
Q: What time is check-in and check-out?
A: Check-in is from 2:00pm, and check-out is 10:00am.
Q: Is early check-in or late check-out available?
A: Yes, subject to availability. Please contact reception to arrange.
Q: Can I check in late?
A: Reception Hours – Closes at 5:00 PM nightly. If arriving after 5pm, please call (03) 64 711033 to arrange late check-in
Rooms & Facilities
Q: What room types do you offer?
A: We offer a variety of room types including Double & Twin Share, Family Rooms and 2 bedroom Apartments
Q: Are your rooms air-conditioned?
A: All of our rooms include heating and fans, no Air conditioning.
Q: Do rooms have cooking facilities?
A: Select rooms offer basic kitchen amenities. Please check the room description when booking.
Q: Is there on-site parking?
A: Yes, complimentary on-site parking is available for all guests.
Q: Is Wi-Fi available?
A: Yes, free Wi-Fi is available throughout the property.
Food & Beverage
Q: Do you have a restaurant on site?
A: The property has a bar and dining room. Opening times may vary with seasonality. Please check availability with reception.
Q: Do you offer breakfast?
A: Breakfast options are available. Pre-booking is required
Q: Are there options for dietary requirements?
A: Yes, we do our best to cater for dietary requirements —please notify us ahead of time.
Bookings & Payments
Q: What payment methods do you accept?
A: Visa, Mastercard, EFTPOS. A surcharge may apply to credit cards.
Q: Do you require a deposit?
A: Depending on the rate type, some bookings require prepayment or a deposit. This will be shown during booking.
Q: What is your cancellation policy?
A: Cancellation policies vary depending on the booking rate. Non-refundable and flexible options are available.
Q: Can I modify my booking?
A: Modifications depend on the rate conditions. Contact us or your booking channel for assistance.
Location & Local Area
Q: How far is the motel from the Queenstown town centre?
A: Less than a 5-minute walk.
Q: What attractions are nearby?
A: The West Coast Wilderness Railway, Mt Lyell Mine tours, Nelson Falls, The Famous Gravel Football Oval, The Paragon Theatre and Mountain Bike Trails.
Q: Is the motel a good base for exploring Tasmania’s West Coast?
A: Yes! Queenstown is central to Strahan, Zeehan, and major West Coast attractions.
Family & Accessibility
Q: Do you have family rooms?
A: Yes, we offer spacious family-friendly room options.
Q: Do you offer accessible rooms?
A: Yes, limited accessible rooms are available. Please request them when booking.
Policies
Q: Are pets allowed?
A: No, pets are not permitted except for approved service animals.
Q: Is smoking allowed?
A: All rooms are non-smoking.
Contact
Q: How do I contact West Coaster Motel?
Phone: 03 6471 1033
Website: westcoastermotel.com.au